ALH courses
Resource Guides to ALH courses
ALH388 Healthcare Quality Management books & ebooks
The Baldridge criteria for health organizations : self-assessment work book : 37 probing questions and contrasting pairs of examples : what separates the successful from the average? by Call Number: Ebook CentralISBN: 9789522285607Publication Date: 2013
The Checklist Manifesto: how to get things right by Call Number: 610.289 GAWISBN: 9780312430009Publication Date: 2010
The Cleveland Clinic Way: Lessons in Excellence from One of the World's Leading Health Care Organizations by Call Number: 362.1109 COSISBN: 9780071827249Publication Date: 2014
Healthcare Operations Management, Fourth Edition by Call Number: Ebook CentralISBN: 9781640553071Publication Date: 2022
Health Care Quality Management: tools and applications by Call Number: Ebook CentralISBN: 9781118505533Publication Date: 2014
Introduction to Healthcare Quality Management, Fourth Edition by Call Number: Ebook CentralISBN: 9781640553637Publication Date: 2022
Process Redesign for Health Care Using Lean Thinking: : a guide for improving patient flow and the quality and safety of care by Call Number: Ebook CentralISBN: 9781138196094Publication Date: 2017
Quality Health Care: a guide to developing and using indicators 2nd ed. by Call Number: Ebook CentralISBN: 9781284023077Publication Date: 2019
Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way by Call Number: 362.1106 MERISBN: 9780071833257Publication Date: 2015
Vital Signs: core metrics for health and health care progress by Call Number: Ebook CentralISBN: 9780309324939Publication Date: 2015
