Help Desk Knowledge Base

Blackboard Learn 9.1 is the learning management system (LMS) used at Central Penn College.  Blackboard  is used to some extent in all courses regardless of delivery mode (on-ground, blended, online).  Blackboard is also utilized to provide students with content equivalent to what would have been presented when the college is closed and a Blackboard Day is declared or class is canceled for another reason.

Quick Info:

• Faculty gain access to Blackboard courses when Academic Affairs enters faculty assignment into Nexus (around week 6 of the prior term).
  For changes to faculty assignments or addition of a secondary instructor, contact Academic Affairs.
   
• Students gain access to Blackboard courses one week prior to the first day of the term (12:01 AM Monday). 
  This is referred to as Week Zero.
   
• Faculty have access to Blackboard courses until they are archived and removed from the system. 
  Once archived, courses can be retrieved by sending a request to HelpDesk@centralpenn.edu.  
   
• Students have access to Blackboard courses through the first day of the following term.
  To extend student access, send a request to HelpDesk@centralpenn.edu with the course name and a specific end date.  Note that extending the end date keeps the course open for all enrolled students. 
   
• If you need a place to do course development, send a request to HelpDesk@centralpenn.edu asking that a shell course be created.  Include the name of the course and who should have access.