Help Desk Knowledge Base

Since Blackboard World was a virtual event in 2020, most sessions were recorded and are available for you to access as you have time.  Presentations range from technical to best practices and pedagogy with a special emphasis on addressing student needs within our current circumstances. 

Here is a small sampling of the available sessions:

• Authentic online oral assessment as a replacement for exams: A proven and viable solution
• How to Bolster Academic Integrity (Blackboard Ate My Homework)
• Overcoming Challenges in Online Teaching
• Blended Learning and the Psychological Contract: Students' Expectations of Blended Learning
• The New Normal? Tips and Tricks for Hosting Virtual Classrooms

To access these and other sessions, you’ll need a Blackboard Community account.  Be sure to use your Central Penn email account as an edu account is required to gain access.  Then access Blackboard Community at community.blackboard.com.  Recordings are located on the Programs and Events page.